Shipping Policy
Processing Time
All orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has shipped, delivery typically takes 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and are not guaranteed, as factors like customs clearance, weather, and carrier delays can affect arrival.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your package's journey.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order details. [Insert flat rate or free-shipping threshold if applicable, e.g., "Free shipping on orders over $50."]
International Shipping
We currently ship to [list countries/regions, or say "most countries worldwide"]. International customers may be responsible for customs duties, taxes, or import fees imposed by their country — these are not included in the item price or shipping cost and are the buyer's responsibility.
Delays
While we work hard to get your order to you as quickly as possible, occasional delays can occur due to high demand, customs, or carrier issues. If your order is significantly delayed, please contact us at [support email] and we'll help track it down.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but we're happy to help resolve the issue where possible.
Questions?
If you have any questions about your order or shipping, reach out to us at [support email] — we're happy to help!